Sick? Acute Illness and Injury Care in Point Cook
If you are sick and need a doctor in Point Cook, the GPs see sudden illnesses and minor injuries seven days a week. Acute care means problems that started recently and need attention now, from a high temperature or chesty cough to a sprained ankle.
The clinic prioritises emergencies and urgent appointments, so tell reception what is happening when you book.
What the GPs commonly treat
- fevers, sore throats, ear and sinus infections
- coughs, colds and chest infections
- gastro, with vomiting or diarrhoea
- urine infections
- rashes, bites and skin infections
- sprains, strains and minor cuts and wounds
- flare-ups of asthma or other ongoing conditions
If you need time off work, study or caring duties, the GP can also provide medical certificates.
When you are sick and need a doctor in Point Cook
Many short illnesses settle with rest and fluids, but some need a doctor. Book an appointment if:
- a fever is not settling
- symptoms are getting worse rather than better
- you are pregnant, older, or have a long-term heart, lung or kidney condition
- a baby or young child is unwell
The healthdirect symptom checker can help you decide whether to see a GP or care for yourself at home.
Gastro and dehydration
According to healthdirect, gastro is a common, easily spread infection of the stomach and intestines. It is often mild, but older people, young children and people with weakened immunity are more likely to have severe symptoms. Sip clear fluids every 5 to 10 minutes and avoid sugary drinks. See a doctor if you notice signs of dehydration, such as passing little or no urine, dark urine, or feeling faint when you stand, and take a baby under 6 months to a doctor if you think they have gastro. Stay away from work or school until 48 hours after the last episode.
What happens at the appointment
The GP asks how the illness started and examines you. Some problems need a swab, urine test or blood test, which can be collected at the onsite pathology centre. Treatment may be self-care advice, a prescription or a referral. Antibiotics only help bacterial infections, so many viral illnesses are managed without them.
Follow-up and results
If you are not improving as expected, book a review rather than waiting it out. Test results are usually sent by text message, and the clinic phones you about urgent results. If you have not heard anything, it is still worth calling to check whether your results are in, then booking a time to discuss them with your doctor.
Getting seen quickly
You can book online, call (03) 7300 7780, or come in. Walk-ins are welcome. A walk-in visit may attract a private fee, so ask reception. Read more on the walk-in GP page.
Emergencies and after hours
Call 000 for chest pain, severe breathing difficulty, signs of stroke, a seizure, heavy bleeding or a serious head injury. When the clinic is closed, ring 13 SICK (13 7425) for home visits and phone consultations.
Common questions
Can I bring my child in when they are unwell?
Yes. The GPs see children for everyday illnesses. Tell reception if your child is very drowsy, breathing fast or not drinking.
What if I am too unwell to get to the clinic?
Home visits are available for clinic patients who are too unwell to attend. The minimum out-of-pocket fee during business hours is $250.
Can I get a medical certificate at the same visit?
Yes. Mention it at the start of the consultation so the doctor can include it.
Do I need an appointment for a minor injury?
Booking is best, but you can walk in. Larger wounds that may need stitches should be seen promptly.
Good to know
Before your appointment
If you are a new patient, please arrive at least five minutes before your consultation and bring:
- Photo ID
- A valid Medicare card
Fees and billing
We offer bulk billing to all patients with a valid Medicare card for standard consultations. All procedures are subject to fees.