A Doctor for Tarneit Who Speaks Your Language
No Point Cook Doctors clinic operates in Tarneit. Patients who want a doctor near Tarneit are welcome at our Point Cook clinic, just over 10 km away.
Explaining symptoms is easier in the language you think in. Several of the clinic’s GPs list languages other than English in their published profiles, and interpreter help is available.
Tarneit to Point Cook
Both suburbs are in the City of Wyndham. The usual route is Leakes Road to Forsyth Road, then Boardwalk Boulevard. Allow around 12 minutes outside peak times for the trip of just over 10 km.
GPs and the languages they list
From the doctors’ own profiles:
- Dr Nasibeh Hasanijabali: English and Persian
- Dr Mahshid Roohravan Benis: English and Persian (Farsi)
- Dr Naser Nikkhah: English and Farsi (Persian)
- Dr Shumaila Yasmeen: English, Urdu, Hindi and Punjabi
- Dr Puneet Dhaliwal: English, Punjabi, Hindi and Marathi
Dr Shumaila Yasmeen and Dr Puneet Dhaliwal both list Hindi and Punjabi, so speakers of those languages have two doctors to choose from. When you book, name the language and ask which of these doctors has a time free. Being flexible about the day makes it easier to get one.
Interpreters
If you need help with communication, tell reception when you arrive. A phone interpreter may be available. The clinic can also request an onsite interpreter if this is arranged before the appointment, so mention it when booking. For an Auslan interpreter, book through NABS online or on 1800 246 945.
A family member can come with you, but for private or complicated matters a professional interpreter is often the better choice.
Referrals and language
When the doctor refers you elsewhere, for example for an X-ray or to a specialist, you are usually given the details to make the booking yourself. Where there is a language barrier, reception staff may call on your behalf instead. Ask if that would help.
Getting the most from the consultation
- write your symptoms down beforehand, in whichever language is easiest
- bring your medicines in their original packets
- bring any letters or results, even if they are in another language
- ask the doctor to write down the plan, doses or next steps before you leave
What you can see a GP about
The doctors above cover the range of general practice between them: women’s health, children’s health, chronic conditions, vaccinations and everyday illness. Each profile on Our Team lists that doctor’s interests.
Booking a doctor for Tarneit patients
Clinic hours run 8am to 8pm on weekdays, 9am to 5pm at weekends, and from 10am until 3pm on public holidays. If you have Medicare, standard consultations cost you nothing. Phone (03) 7300 7780 to ask for a doctor by language, or book online and choose the doctor by name.
Common questions
What if none of these doctors is free?
You can wait for a later time with one of them, or see another GP with a phone interpreter on the line.
Do these doctors see children?
Dr Nasibeh Hasanijabali, Dr Shumaila Yasmeen and Dr Puneet Dhaliwal list children’s health among their interests, and Dr Mahshid Roohravan Benis describes caring for patients of all ages.
Can I get my care plan explained in my language?
Ask to book with a doctor who lists your language, or request an interpreter for that appointment so nothing is missed.
Do I need a Medicare card to see a doctor here?
No, but without Medicare a standard consultation costs $70, paid on the day by EFTPOS. Services Australia explains who can enrol in Medicare.
Good to know
Before your appointment
If you are a new patient, please arrive at least five minutes before your consultation and bring:
- Photo ID
- A valid Medicare card
Fees and billing
We offer bulk billing to all patients with a valid Medicare card for standard consultations. All procedures are subject to fees.
